Privacy Policy | Precision Roof Crafters

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Your privacy matters to Precision Roof Crafters. This policy explains how we collect, use, store, protect, and disclose personal information when you visit our website or interact with our company. We want you to understand the information we gather, why we gather it, and how it supports your experience with our residential and commercial roofing services across Houston and Austin, Texas.

INFORMATION WE COLLECT

We may collect information in the following categories:

• Contact details such as name, email address, and phone number
• Service request information related to roof inspections, repairs, replacements, and general inquiries
• Website usage data including IP address, device type, and browsing activity
• Communication history from calls, text messages, and emails
• Any information you provide voluntarily through forms or direct communication

All information is collected through lawful methods and with your knowledge or consent.

HOW WE USE YOUR INFORMATION

We use personal information to:

• Respond to questions or roofing service requests
• Schedule appointments and manage ongoing service interactions
• Provide status updates, repair details, and communication related to your project
• Improve website performance and customer experience
• Enhance our roofing service offerings through analytics and internal review
• Send important updates that relate to your service or project timeline
• Maintain accurate business records and comply with legal requirements

We will only use information for the purpose it was collected unless additional use is permitted by law or provided with your consent.

TCPA COMPLIANCE AND COMMUNICATION CONSENT

By submitting your contact information through our website forms, calling our business lines, or opting in to receive communication, you agree to the following:

• Precision Roof Crafters may contact you using phone calls, text messages, or emails regarding roofing services you request or services related to your property
• Message and data rates may apply based on your mobile carrier
• You may opt out of communication at any time by replying STOP to text messages or by contacting our office directly
• Consent is not required to receive roofing services from Precision Roof Crafters

We follow the Telephone Consumer Protection Act requirements for clear consent and respectful communication practices.

INFORMATION SHARING

Precision Roof Crafters does not sell personal information to outside companies. Information may be shared only when necessary to:

• Complete scheduled roofing services
• Coordinate with trusted vendors or service partners
• Maintain compliance with local, state, or federal regulations
• Protect our legal rights or respond to lawful requests

All shared information is limited to what is required to fulfill a specific purpose.

DATA ACCURACY AND CUSTOMER RIGHTS

We take reasonable steps to ensure all personal data remains accurate and up to date. You may request to:

• Review the personal information we hold
• Correct inaccurate information
• Request removal of certain information unless restricted by law or active service contracts

Requests can be submitted by contacting our office.

DATA SECURITY

We protect personal information with reasonable safeguards designed to prevent:

• Unauthorized access
• Misuse
• Disclosure
• Loss
• Alteration

Security measures apply to both digital and physical information stored by our company.

CHILDREN'S PRIVACY

Precision Roof Crafters does not knowingly collect information from children under thirteen. If information is discovered to have been provided by a minor, it will be removed promptly.

POLICY CHANGES

We may update this Privacy Policy periodically to reflect operational changes or updated compliance requirements. The most recent version will always be available on our website.

CONTACT INFORMATION

Precision Roof Crafters
3919 Jeanetta Street
Houston Texas 77063
Phone 713 799 9993
Website https://www.precisionroofcrafters.com

Precision Roof Crafters protects customer information with strong security measures. This privacy policy covers how we collect and use personal data for roofing services in Houston and Austin, Texas. It includes compliance with TCPA communication rules, data protection standards, cookie use, contact information, and customer rights.